We prefer contact to be by Whatsapp if possible. However we have two Facebook pages so you can private message from either of these but if you simply 'comment' on posts we will be unable to respond as Facebook does not allow us to message back privately from a comment and we will not discuss individual requests on a public page. If Whatsapp and social media are not your forte, then please feel free to email us. If extremely urgent or you can't do any of the above, then please call us but we are not always able to answer the phone and without a paper trail your request may get lost.